Yeah, right... and I'm the president. (whispering in excitement to my wife: Sweetie, come here. Quick, quick... Look! The president 's reading my blog!!)
Hmm. Let's try it again. Favorite starting line of an email...? "Our agency applies a pre-established set..." Aaah, no!
Okie, then. Third time 's the charm... So, you woke up today and thought to yourself: What a glorious morning! Shall I >> CLICK HERE <<
or not? Maybe after I get my coffee... Nah, it won't make a difference. Hmm, wait. Maybe if I don't click there all day I'll have more of my images there to read about. (you have a cute smile, btw.) But...
Nope, not working, is it? I guess most people don't like their images rejected... and probably that isn't much of a surprise. But let me tell you something that may be a surprise to you - we, the editors don't like rejecting your images either
Let's look at a few aspects of an image rejection and see what you can do about it and how we recommend you do it.
Your image was rejected for a reason (or more). We don't reject images just like that (we want approved good images), so if you got the bad news - keep calm and do your best to understand the reason. Be sure to always read all refusal reasons completely
because they are continually adjusted along with our standards. Son don't just glance over and think you know what we mean. :) It's highly recommended that you actually look at the image and read the reason(s) together. Be critical toward yourself, even if it's not your cup of tea. Try to see why your image is unfitting for sale and if/how it could be fixed.
You believe you can fix all problems with your image. Great! Fix it and resubmit
. Don't upload as new, resubmit
You feel like flying into a rage and your face is getting very very red... Calmly go to the tap and pour yourself a glass of cold water which you then need to drink before you do anything else.
Now, if you don't understand why your image is refused, don't agree with the refusal or simply want to talk about it 'cause you know it's for your own benefit - do write us a message
. We do our best to always reply timely.
A few tips for getting the best out of your communication with us:
- Be polite.
We understand you don't like rejected images - we've had ours rejected as well. In an email to us you can't go wrong by being polite and you can be certain that we highly appreciate and value such messages.
- Provide details.
Send us the ID(s) of the rejected image(s). We go through tens of thousands of images daily so without an image ID we can't tell anything.
- State your point.
(I really can't emphasize this enough) Simply saying "My image is good. Approve it." doesn't tell us much about your understanding of the issue, your photographic knowledge or experience in commercial photography. Communication is most useful when it happens on the same level. To experienced users we try to reply with straight and concise answers. To less experienced, time permitting, we may be more instructive hoping to help you improve. But we've got to know where you're at for our reply to be most useful to you.
It's also important that if you want your image approved you also explain why. We do make mistakes which we want to correct and we do re-consider refused images, the latter - provided that you convince us it's worth it. Refused for bad composition? Well, tell us why you believe the composition is not bad but useful for a commercial image. This not only shows you actually care (as opposed to simply being rather unhappy about the refusal), but it also helps you look at the image with a different eye.
- Don't compare.
We simply don't take it into consideration whether it's related to other images or other agencies. There's too many varying and unrelated factors for comparing to be valid, so best thing you can do is avoid it.
Do keep in mind that the "Comment to editor" is not the right place to discuss an image because we get it during review and then it's already too late. Unless you're absolutely certain that you've corrected all issues with your image it's always best to send an email and possibly resubmit after you've read and understood the editor's reply.
I guess you also need to know that there's nothing more rewarding to seeing a certain contributor improve in his or her skills over time. As a contributor myself I know that having the right attitude especially toward rejected images plays a huge role in this process. It's encouraging to see from the blogs, forums and email messages that more and more people are seeing this, but we'd like that number to keep growing. Yes, it's the hard way, but it's a good way if you approach it wisely.
Many of you are here to earn a few dollars from the hobby, others do it for a living. The unifying aspect here is the money, as dry and worn as it may sound. Dreamstime's role is to ensure you actually get the dollar. Keep that in mind - neither of the two sides here wants to miss out on a good image, because both benefit from it.
The reality however, is not as simple - even as professionals we all remain people and not all images are good (in quality or quantity). The balance lies somewhere there and can be achieved only if we both work together.
Lastly, while we're all drying our tears and giving hugs - a little note: As tempting as it may be, please, don't turn the comments area into a discussion about rejected images because you know we don't do those. :)