In a recent discussion in this thread about cropped vs non-cropped pictures of people and such, it appeared that some buyers do not realize that they can "legally" contact contributors, i.e. the authors of those images they want non-cropped versions of. I thought it is an important piece of info deserving a blog article.
There are two ways of contacting a contributor.
1. You can contact us via admins
, i.e. via the DT contact form
Send them the details of your request about a particular image and providing its ID, of course. Then, the admins will pass your request to the contributor, who will be more than happy to upload a more suitable image for you via a priority review
option. Eventually you will have a chance to buy a better fit image. :)
2. You also have the option of asking the photographer directly
by leaving a comment under the image in question. How to do that? - On the image page you have to switch to the Tools
tab - the right-hand tab, next to the "Download RF stock photo" tab. There you will find the text field "Send a comment"
and the send button below it. (Hope you do not confuse it with another text field called "Report image to admin", which is for flagging spam-keywords. Also good to know.)
The photographer can then upload the non-cropped, or otherwise better fit, image, while asking for a priority review. If the uploaded image is accepted (or not), the photographer can inform you by the same comments tool, and you will see the news in the "Unread comments" area in the upper-right corner of your profile, which will be highlighted in red when there are unread comments.
My perception is, asking the contributor directly may speed up things for you, because you can discuss the image you need and what the photographer already has but not uploaded yet. Or, maybe, a new image can be made just for your needs! :)
Hope it will be helpful for someone.
PS: I also have some pictures implying that larger additional format or variations might be required (which I have, but as you know series are judged unfavourably nowadays).
PS2: Contributors, maybe we should think of creating a collection(s) focused on such variation-prone images and/or collages? I could start one if you suggest me your candidate-pictures.