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  • Picture's sale refund

    by Digikhmer | 12th of October, 2011

    Until now, I never dare to think that It will happen to me to face a refund request. Today it is a new milestone for me. I have a picture's refund yeh! It was a credit sale ... It must be a 9 credits sale ... I knew that It can happen. I don't mind much about that as long... More
  • Frequent Refunds

    by Georgeskyrillos | 16th of October, 2010

    I've been having more and more refunds lately, mainly subscriptions. I've read a few threads about this problem; we really need a solution from DT. I go crazy when I think someone has downloaded my file and still has it after the refund. In case of credit... More
  • Happy and sad..

    by Billysiew | 24th of May, 2009

    Before,I have never earned $20 (for three pictures) in two days.. I was so happy this thing really happened. However, this is like a bubble, it disappeared very fast due to customer refund(reason: credit card fraud). So sad.. :( Anyone has experienced this situation?... More
  • One big step back, two little steps forward

    by Complexdesignpl | 19th of September, 2008

    In the earlier post from 28th May titled „My first download with EL!” I've told you that my image, which shows transition between CMYK and RGB colours, had been downloaded with EL. Just after a month from that moment I've received an information about customer... More

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