Before,I have never earned $20 (for three pictures) in two days..
I was so happy this thing really happened.
However, this is like a bubble, it disappeared very fast due to customer refund(reason: credit card fraud). So sad.. :(
Anyone has experienced this situation?
I am most than astonished to read that you have had no reply from support. I myself remember having answered some mails on this topic. If you write during week-end days, please allow until Monday or Tuesday the latest to receive reply.
UPDATE. I got an answer from Serban about this topic and must say that I'm satisfied of the arguments he provided and I believe him when he say that they do all what is in their power respect this problem.
First kudos to DT that they allowed such post here. When I lost money I had posted a blog, but was deleted immediately by site admins. I felt like adding salt on the wound (Indian Proverb) Yes coming back to the blog, yes it happened to me four times in one year. Also one a vector which was downloaded for 10 USD was refunded saying the buyer didn't like the image. As usual no answer from support. I understand credit card fraud, but buyer returning downloaded image was really un thinkable. Anyways lets hope DT follows stricter rules.
credit card fraud is becoming an issue that i hope DT will tackle seriously and quickly... I was a victim too in the recent days. I know is part of 'business' also the possibility of fraudolent activities, but seems to me that the problem is growing under our nose with nothing being made to counter it. At least nobody answered me from support, after I pointed out the huge problem of credit card fraud in last period...
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