Everybody needed help sometimes. I work in IT, and when somebody need help, it is often slang answer: "Ask uncle Google". :-)
It's the most quickest help, which you can find, if you have PC and internet connection of course.
Sometimes you need help from another person. Something like life ring. Mayby he has better experiences than you or mayby you just need something hold, for example heavy thing :-)
But we need help with feeling too. We can feel sadly or worriedly. In this time we need definitely another person, who help us. Sometime is good word enough, but when the heart is in a pain or broken, we need gentle word, hearty smile or gentle touch.
Help in IT is easy thing, but help with love is problematic.
(Sorry for my English)