Java Photo Upload problems? Solution here!

posted on 29th of july, 2012

https://blog.dreamstime.com/2012/07/18/technical-error_art37815 to comment on this previous blog concerning a Java problem when uploading photos on DT.

I found I too was having a problem when trying to upload photos on DT after installing the new Java version. I have Windows 7 32-bit. I installed the requested/required new version of Java. After installation, the Java coffee cup icon would continue to circle endlessly. It froze my computer, in which the only solution was to restart. The previous blog had suggested that it may be DT that is not able to support this new Java version, a few suggestions were given on how to overcome this (ie. upload using FTP), but I found a solution. If this is happening to you here's what fixed my issue....it's the window 7 firewall.

1) Click "Start"
2) Open "Control Panel"
3) click on green "System and Security"
4) Click on green "Window Firewall"
5) on Left, click "Allow a Program or feature through Windows Firewall"
6) Click on "Change Settings" (shaded out, after clicking all are able to be selected)
7) scroll down and look for "Java (TM) Web start Launcher"
8) check the box, click "ok"

OR if you don't see the "Java (TM) Web start Launcher"

6) Click on "Change Setting"
7) Click "Allow another Program" (at the bottom of the list)
8) Another window will open, has a list of programs, BUT Java is probably NOT there
9) click "Browse", at bottom of list next to path search bar
10) Another window opens, you need to find the Java path
C:Program Files (x86)OracleJavaFX 2.1 Runtimebin
11) on left, click "Computer"
12) a drop down list will open, click "Local Disk (C:)"
13) a drop down list will open, click "Program File (x86)"
14) a drop down list will open, scroll down, click on "Oracle"
15) a drop down list will open, click on "JavaFX 2.1 Runtime"
16) a drop down list will open, click on "bin"
17) a drop down list will open, look at the files on the right, click on "javaws"
18) javaws will highlight, once highlighted click on "open"
19) that window will close and you'll see the "add program window"
20) scroll to find the "Java (TM) Web Start Launcher", select and highlight
21) click "Add" at bottom of list
22) that window will close, now you should see the list of programs with check boxes next to them
23) find "Java (TM) Web Start Launcher" and make sure there is a check in the box on the left and a check in the "Public" box
24) Click "ok"
25) that window will close and bring you back to the "Windows Firewall" window, just hit the "X" on top right corner to close the window.

THAT'S IT! Restart you're computer, go to DT website and you should now be able to upload your photos! I'll keep an eye on this post and see if there are anymore problems you guys may have that i could help with...

Comments (10)

Posted by Sarah_Robson on August 28, 2012
I also temporarily disabled firewall and it works !!!
Posted by Sarah_Robson on August 28, 2012
Thanks a lot! It was very helpful for me.
Posted by Janceluch on August 25, 2012
Great advice - I temporarily disabled firewall and it works - you pointed me to right direction - Thank you!
Posted by Grietpearl on August 23, 2012
Had the same problem. It only worked after I turned off the firewall. Thanks a lot! :)
Posted by Lepestok on August 23, 2012
Thank you for your help!
Posted by MorganOliver on August 15, 2012
Sorry to hear Wellesenterproses, try turning off your Windows firewall. Same procedure.

1-click on the start button at bottom of your screen
2- Click control panel
3- Click green System and Security
4- Click green Windows Firewall
5- on the left of that window you'll see "Turn Windows Firewall on or off"
6- Select that option, then put both the home network and public network to "Off"

Now try uploading. If it still doesnt work then there is something other then the firewall preventing you. You can run a troubleshoot of Java through their website (http://www.oracle.com/technetwork/java/javase/index-138283.html)
Posted by Wellesenterprises on August 15, 2012
I am still having trouble with uploading. I have done everything you said to do and I still get an error message when trying to upload. The upload starts and then stops right away with a red stop sign and error message.
Posted by Jdanne on August 01, 2012
Thanks for sharing!
Posted by Sunflower799 on July 31, 2012
I solved my problem, thank you!
Posted by Davidwatmough on July 30, 2012
I would give up if it happens to me...... but thanks for the methodology !! David.

Comments (10)

This article has been read 2681 times. 3 readers have found this article useful.
Photo credits: MorganOliver.

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